PRIVACY POLICY

Last Updated: January 31, 2026

1. INTRODUCTION

Mangold Digital Media LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us as a client.

This Privacy Policy applies to information we collect:

• On our website
• Through email, text, and other electronic communications
• Through client onboarding processes and service delivery
• When you engage our marketing consulting services

2. INFORMATION WE COLLECT

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

Contact Us or Inquire About Services:

• Name
• Email address
• Phone number
• Company name
• Job title
• Message content

Become a Client:

• Billing information (processed through third-party payment processors)
• Business information (company name, revenue, size, industry)
• Marketing data and metrics
• Social media account credentials and access tokens
• Account login information for platforms where we provide services
• Employee contact information

Complete Our Onboarding Workflow:

Through our HoneyBook onboarding forms, we collect:

• Business objectives and goals
• Current marketing strategies and performance data
• Revenue information and financial metrics
• Competitive information
• Target audience demographics
• Brand guidelines and assets
• Access credentials for marketing platforms (Meta Business Manager, LinkedIn Campaign Manager, Google Analytics, etc.)

2.2 Information Automatically Collected

When you visit our website, we automatically collect certain information about your device and browsing activity:

Device and Usage Information:

• IP address
• Browser type and version
• Operating system
• Device type (desktop, mobile, tablet)
• Pages visited and time spent on pages
• Referring website
• Click-through and navigation patterns
• Date and time of visit

Cookies and Tracking Technologies:

We use cookies, web beacons, pixels, and similar technologies to collect information. See Section 4 for detailed information about cookies.

2.3 Information from Third-Party Sources

We may receive information about you from third-party platforms when you:

• Connect your social media accounts to our services
• Authorize us to access your advertising accounts
• Use single sign-on authentication
• Are referred to us by business partners

Third-Party Platform Data May Include:

• Account profile information
• Advertising account data and metrics
• Audience insights and analytics
• Campaign performance data
• User engagement metrics

2.4 Client Business Data

In the course of providing marketing services, we may have access to or collect:

• Customer lists and contact information (belonging to your business)
• Sales and revenue data
• Marketing campaign performance metrics
• Website and social media analytics
• Competitive intelligence
• Strategic business plans
• Proprietary marketing materials

3. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

3.1 Service Delivery

• Provide, maintain, and improve our marketing consulting services
• Manage client accounts and relationships
• Execute social media strategies and campaigns
• Analyze marketing performance and provide reporting
• Communicate with you about your projects and deliverables
• Process payments and billing

3.2 Business Operations

• Respond to inquiries and provide customer support
• Send administrative information, updates, and service notifications
• Maintain and improve our website functionality
• Detect, prevent, and address technical issues
• Comply with legal obligations and protect our legal rights

3.3 Marketing and Communications

• Send marketing newsletters and promotional materials (with your consent)
• Provide information about our services
• Conduct market research and analyze industry trends
• Create case studies and portfolio examples (with client permission)

3.4 Analytics and Improvement

• Understand how visitors use our website
• Analyze website traffic and user behavior
• Improve our services, website, and user experience
• Develop new services and features

3.5 Legal and Security

• Enforce our Terms and Conditions
• Protect against fraud, unauthorized access, and security threats
• Comply with applicable laws, regulations, and legal processes
• Protect our rights, property, and safety and those of our clients

4. COOKIES AND TRACKING TECHNOLOGIES

4.1 What Are Cookies

Cookies are small text files placed on your device to collect standard internet log information and visitor behavior. When you visit our website, we may collect information from you automatically through cookies and similar technologies.

4.2 Types of Cookies We Use

Essential Cookies:

Required for the website to function properly. These cannot be disabled.

• Session management
• Security features
• Basic functionality

Analytics Cookies:

Help us understand how visitors interact with our website.

• Google Analytics
• User behavior tracking
• Performance metrics

Marketing Cookies:

Track visitors across websites to display relevant advertisements.

• Meta Pixel (Facebook/Instagram)
• LinkedIn Insight Tag
• Retargeting and remarketing
• Conversion tracking

Preference Cookies:

Remember your settings and preferences.

• Language preferences
• Display settings
• Cookie consent preferences

4.3 Third-Party Cookies

We use the following third-party services that may place cookies:

Google Analytics:

• Tracks website usage and performance
• Provides insights into visitor demographics and behavior
• Privacy Policy: https://policies.google.com/privacy

Meta Pixel (Facebook/Instagram):

• Tracks conversions from Meta advertisements
• Builds custom audiences for advertising
• Measures ad performance
• Privacy Policy: https://www.facebook.com/privacy/policy

LinkedIn Insight Tag:

• Tracks conversions from LinkedIn advertisements
• Provides analytics on website visitors
• Enables retargeting campaigns
• Privacy Policy: https://www.linkedin.com/legal/privacy-policy

HoneyBook:

• Powers our client onboarding workflow
• Manages client communications and contracts
• Privacy Policy: https://www.honeybook.com/privacy

Stripe:

• Processes payments securely
• Manages billing information
• Privacy Policy: https://stripe.com/privacy

4.4 Managing Cookies

You can control cookies through your browser settings and our cookie consent banner. You may:

• Accept all cookies
• Reject non-essential cookies
• Manage cookie preferences by category
• Delete cookies already placed on your device

Note: Disabling certain cookies may impact website functionality and your user experience.

Browser Settings:

Most browsers allow you to refuse or delete cookies. Instructions vary by browser:

• Chrome: Settings > Privacy and Security > Cookies
• Firefox: Options > Privacy & Security > Cookies
• Safari: Preferences > Privacy > Cookies
• Edge: Settings > Cookies and Site Permissions

4.5 Do Not Track

Some browsers have a "Do Not Track" feature. Our website does not currently respond to Do Not Track signals.

5. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information to third parties. We may share your information in the following circumstances:

5.1 Service Providers

We share information with third-party vendors who perform services on our behalf:

• Payment processing (Stripe)
• Email marketing platforms
• Client relationship management (HoneyBook)
• Website hosting (Squarespace)
• Analytics providers (Google Analytics)
• Cloud storage providers
• Accounting and legal services

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

5.2 Social Media and Advertising Platforms

When providing services to you, we may share information with:

• Meta (Facebook/Instagram) for advertising and analytics
• LinkedIn for advertising and analytics
• Google for advertising and analytics
• Other platforms as specified in your Service Agreement

5.3 Business Transfers

If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.

5.4 Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Court orders or subpoenas
• Legal processes or government requests
• Enforcement of our Terms and Conditions
• Protection of our rights, property, or safety
• Investigation of fraud or security issues

5.5 With Your Consent

We may share your information for any other purpose with your explicit consent.

5.6 Aggregated or De-Identified Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you for research, marketing, or analytics purposes.

6. DATA SECURITY

6.1 Security Measures

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure password policies and multi-factor authentication
• Regular security assessments and updates
• Access controls and employee training
• Secure data storage and backup systems
• Firewall protection and intrusion detection

6.2 Account Credentials

When you provide us with login credentials to third-party platforms:

• We store them securely using encrypted password management systems
• We limit access to authorized personnel only
• We use credentials only for agreed-upon service purposes
• We never share your credentials with unauthorized parties

6.3 Limitations

Despite our security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

6.4 Your Responsibility

You are responsible for:

• Maintaining the confidentiality of your account passwords
• Notifying us immediately of any unauthorized access
• Using strong, unique passwords
• Keeping your contact information current

7. DATA RETENTION

7.1 Retention Period

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records

7.2 Specific Retention Periods

• Active client data: Duration of service relationship plus 3 years
• Inquiry and contact information: 2 years from last contact
• Financial records: 7 years (IRS requirement)
• Marketing data: Until you unsubscribe or request deletion
• Website analytics: 26 months (Google Analytics default)

7.3 Deletion

After the retention period expires, we securely delete or anonymize your information. You may request earlier deletion subject to legal and contractual requirements.

8. YOUR PRIVACY RIGHTS

8.1 General Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Object to processing of your information
• Opt-out of marketing communications
• Withdraw consent (where processing is based on consent)

8.2 California Residents (CCPA Rights)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to Know:

You can request information about:

• Categories of personal information we collect
• Sources of personal information
• Purposes for collecting personal information
• Categories of third parties with whom we share information
• Specific pieces of personal information we have collected

Right to Delete:

You can request deletion of your personal information, subject to certain exceptions.

Right to Opt-Out:

You can opt-out of the "sale" of personal information. We do not sell personal information.

Right to Non-Discrimination:

We will not discriminate against you for exercising your CCPA rights.

Authorized Agent:

You may designate an authorized agent to make requests on your behalf. We may require proof of authorization.

8.3 How to Exercise Your Rights

Verification:

To protect your privacy, we will verify your identity before processing requests by:

• Confirming your email address
• Requesting additional identifying information
• Matching information you provide to information we have on file

8.4 Marketing Communications Opt-Out

You may opt-out of marketing emails by:

• Clicking "unsubscribe" in any marketing email
• Contacting us directly at info@thesocialgrowthgroup.com
• Updating your communication preferences in your account

You cannot opt-out of essential service communications related to active service agreements.

9. CHILDREN'S PRIVACY

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected information from a child under 18, we will delete it immediately. If you believe we have collected information from a child under 18, please contact us.

10. THIRD-PARTY LINKS

Our website may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

11. INTERNATIONAL DATA TRANSFERS

We are based in the United States and primarily serve U.S. clients. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers and service providers are located.

The United States may not have the same data protection laws as your jurisdiction. By using our services, you consent to the transfer of your information to the United States.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

Notice of Changes:

• We will post the updated Privacy Policy on our website
• We will update the "Last Updated" date at the top
• For material changes, we will notify active clients via email at least 30 days before changes take effect
• Continued use of our services after changes take effect constitutes acceptance

Review Regularly:

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. CONTACT INFORMATION

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14. SPECIFIC DISCLOSURES

14.1 Information Collection and Use Summary

Category	Examples	Purpose	Shared With
Identifiers	Name, email, phone, IP address	Service delivery, communication	Service providers, platforms
Commercial Information	Purchase history, payment info	Billing, service delivery	Payment processors
Internet Activity	Website usage, clicks, browsing	Analytics, improvement	Google, Meta, LinkedIn
Professional Information	Job title, company, business data	Service delivery, marketing	Service providers
Inferences	Preferences, characteristics, behavior	Personalization, marketing	Analytics providers

14.2 Data Sharing Summary

We share personal information with the following categories of third parties:

• Payment processors (Stripe)
• Client management platforms (HoneyBook)
• Analytics providers (Google Analytics)
• Advertising platforms (Meta, LinkedIn)
• Website hosting (Squarespace)
• Email service providers
• Cloud storage providers
• Professional service providers (legal, accounting)

14.3 Retention Summary

Data Type	Retention Period
Client service data	3 years after engagement ends
Financial records	7 years
Marketing data	Until opt-out or deletion request
Website analytics	26 months
Contact inquiries	2 years from last contact

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